Think of it as a long-distance relationship. You’ve been apart for months since your last visit. You’ve each settled into your own routine, established your own strategy and procedure to overcome the distance, and worst of all, become comfortable with your own bad habits. And, as in any long-distance relationship, when disagreements or full-blown conference call fights erupt, both parties must decide what they’ll do to keep the spark alive. Without a mutual agreement that this thing is worth the hard work, the long-distance relationship can just crumble under misunderstandings, accusations, snarky emails and misappropriated blame. A virtual company [...]

More and more, hoteliers are removing end-of- life PBX systems and legacy servers to implement more advanced cloud-based Unified Communications (UC) solutions that enhance the overall guest experience and embrace the full benefits of mobility.According to Hospitality Technology’s 2016 Lodging Technology Study, more than 54% of hoteliers planned to spend more on payment security, guest room technology, bandwidth, and mobile engagement in order to meet and/or exceed expectations for increased connectivity and mobility. Mobility trends are stretching further beyond the guest experience, with cloud-based UC solutions becoming the backbone of many modern day hotel operations.A growing number of hotel technology systems are [...]

It is a universally acknowledged truth that the path to engagement in the digital workplace has to lead through autonomy. Micromanaged employees are likely to feel bored and even resentful - anything but engaged. Employees given autonomy, on the other hand, have every reason to feel engaged. After all, one working definition of employee autonomy - "autonomy is the power to shape your work environment in ways that allow you to perform at your best" - incorporates good work performance into it. Good work performance and engagement go together. There are, nonetheless, issues that arising in the balancing of autonomy and [...]