8 Things Every Business Owner Must Know About AI

8 Things Every Business Owner Must Know about AI From NPA Global By Thomas Fuhrman As an industry leader, we at NPA Global believe in sharing knowledge. With the exponential growth of artificial intelligence (AI), it's crucial for every business owner to stay informed. Here are eight must-know insights about AI. 1. AI’s Role in Business Evolution Artificial Intelligence isn't just about machines and algorithms—it's about propelling business evolution. Businesses that embrace AI can expect improved operational efficiency, expedited decision-making, and superior customer experiences. 2. Understanding the Different Types of AI There are different types of AI, including Machine [...]

2023-09-09T11:39:34-04:00

NPA ANNOUNCES VOIP DIALER SOLUTION FOR SALESFORCE.COM

New mash-up seamlessly integrates BroadSoft VoIP platform with Salesforce CRM applications, allowing users to access advanced voice features SAN FRANCISCO AND GAITHERSBURG, MD, Oct. 23, 2007 - BroadSoft, Inc., a leading provider of VoIP application software, today announced that it has completed a "mash-up" of its BroadWorks® VoIP application platform with salesforce.com, the market and technology leader in on-demand business services. The new joint solution will enable enterprise users to integrate the BroadWorks VoIP platform directly into salesforce.com's customer relationship management (CRM) applications, allowing users to access click-to-dial, recorded-call logging and other advanced voice features. By introducing a computer [...]

2023-09-09T11:02:48-04:00

WHY CLOUD COMPANIES ARE INTERESTED IN OFFLINE SERVICES

Google is the biggest company in the world based on cloud infrastructure. It comes as no small surprise to learn recent technology news: It is investing heavily in offline services. North Americans are used to rapidly deploying Gmail, Google Maps, YouTube, and a host of other Google-based services on the cloud, to be used on personal computers, smartphones, or laptops. To them, development of offline services can seem counterintuitive - rolling back the progress that cloud infrastructure represents. Why Offline? Users, Users, Users But that's a very North American-centric view. In much of the world, 2G bandwidth is the norm, [...]

2017-12-11T02:20:58-05:00