8 Things Every Business Owner Must Know About AI

8 Things Every Business Owner Must Know about AI From NPA Global By Thomas Fuhrman As an industry leader, we at NPA Global believe in sharing knowledge. With the exponential growth of artificial intelligence (AI), it's crucial for every business owner to stay informed. Here are eight must-know insights about AI. 1. AI’s Role in Business Evolution Artificial Intelligence isn't just about machines and algorithms—it's about propelling business evolution. Businesses that embrace AI can expect improved operational efficiency, expedited decision-making, and superior customer experiences. 2. Understanding the Different Types of AI There are different types of AI, including Machine [...]

2023-09-09T11:39:34-04:00

Managed IT Services

MANAGED IT SERVICES from NPA Global: Redefining Efficiency By Thomas Fuhrman NPA Global stands as the vanguard of Managed IT Services, diligently serving businesses with streamlined, robust, and efficient technology solutions. Our bespoke services are designed to propel your business towards unprecedented productivity, foster enhanced systems reliability, and drive strategic growth. NPA Global: Epitome of IT Excellence Poised at the intersection of innovative technology and business strategy, NPA Global implements robust Managed IT Services to empower businesses in their digital transformation journey. Our acclaimed solutions foster technological stability, ensuring your business remains resilient in this digital era. Our Core [...]

2023-09-09T11:39:00-04:00

Client Acquisition Systems from NPA Global – An Unmatched Formula for Success

CLIENT ACQUISITION SYSTEMS from NPA Global By Thomas Fuhrman An Unmatched Formula for Success At NPA Global, we believe our primary asset is a dedicated and world-class clientele. With this philosophy, we have engineered a Client Acquisition System that is second to none. As a global leader in client acquisition, we equip businesses with the necessary tools to consistently attract, engage, and convert high-value prospects. The Uniqueness of NPA Global Our core strength lies in the innovative designs of our client acquisition systems. This ingenuity propels us towards continuous growth, promising the best return on investment for our clients. NPA [...]

2023-09-09T11:38:04-04:00

Ransomware Protection: Your Ultimate Shield with NPA Global

RANSOMWARE Protection: Your Ultimate Shield with NPA Global By Thomas Fuhrman In the rapidly evolving landscape of online threats, RANSOMWARE protection stands as the frontline defense for your digital safety. We, at NPA Global, are committed to providing robust preventive measures to mitigate and eliminate these grave dangers looming over your cyber world. RANSOMWARE: An Ongoing Cyber Pandemic The contemporary world is no stranger to the grim reality of ransomware threats. Relentless attacks have been crippling both individual and organizational cyber networks, and the repercussions reverberate throughout personal, financial, and even national security landscapes. As your dedicated shield against these [...]

2023-09-09T11:46:12-04:00

Access Control from NPA Global: Bespoke Solutions for the Modern Workplace

ACCESS CONTROL from NPA Globalby Thomas FuhrmanBespoke Solutions for the Modern Office At NPA Global, we understand that your need for absolute security isn't an option, but a necessity. With our state-of-the-art ACCESS CONTROL systems, we go beyond conventional security measures to protect your assets and ensure peace of mind.How ACCESS CONTROL Works to Secure Your PremisesOur ACCESS CONTROL mechanism employs cutting-edge technology to regulate the ingress and egress within your premises. It meticulously verifies each individual's credentials before allowing them access. Only authorized individuals can enter, ensuring a hostile-free environment.The NPA Global Difference: Comprehensive, Controlled, CertainUnlike traditional security systems, ACCESS [...]

2023-09-09T11:53:26-04:00

The Imperative Need for Top-tier Disaster Recovery: NPA Global Steps In

The Imperative Need for Top-tier Disaster Recovery: NPA Global Steps In By Thomas Fuhrman We at NPA Global understand the paramount importance of your day-to-day operations. Our advanced disaster recovery solutions are designed to minimize interruptions, guarantee uptime, and keep your business processes running smoothly in the most troubling circumstances. The Pivotal Role of NPA Global’s Disaster Recovery Solutions The unforeseen disruptions that impact businesses are widespread and come in many different forms, from catastrophic natural disasters to seemingly minor technical glitches. With NPA Global's Disaster Recovery solutions, you can make sure you are prepared, resilient, and equipped for all [...]

2023-09-09T11:56:14-04:00

Cloud Services from NPA Global: Navigating the Future of Business

CLOUD SERVICES from NPA Global By Thomas Fuhrman   Navigating the Future of Business   Embracing the Digital Transformation with NPA Global As we embark on a new era of digital revolution, we at NPA Global are dedicated to providing top-tier Cloud Services that drive your business forward. Our commitment to technological innovation and excellence propels us to offer robust solutions that enhance productivity, streamline operations, and promote business growth. Your Reliable Partner in Cloud Computing At NPA Global, we comprehend the distinctive needs of businesses in the digital landscape. Our comprehensive suite of Cloud Services is designed with an [...]

2023-09-09T12:00:32-04:00

NPA ANNOUNCES VOIP DIALER SOLUTION FOR SALESFORCE.COM

New mash-up seamlessly integrates BroadSoft VoIP platform with Salesforce CRM applications, allowing users to access advanced voice features SAN FRANCISCO AND GAITHERSBURG, MD, Oct. 23, 2007 - BroadSoft, Inc., a leading provider of VoIP application software, today announced that it has completed a "mash-up" of its BroadWorks® VoIP application platform with salesforce.com, the market and technology leader in on-demand business services. The new joint solution will enable enterprise users to integrate the BroadWorks VoIP platform directly into salesforce.com's customer relationship management (CRM) applications, allowing users to access click-to-dial, recorded-call logging and other advanced voice features. By introducing a computer [...]

2023-09-09T11:02:48-04:00

WHAT SHOULD A CEO ASK IN A DIGITAL WORKPLACE?

Digital businesses are becoming a larger and larger part of every company's pie. Often, the planning and growth of digital businesses are the domain of chief digital officers or chief information officers. Yet upper management, especially chief executive officers, need to know how the digital business is developing and being implemented as part of their business leadership. How can CEOs make sure they are asking the right questions about digital business? According to a recent article in the Harvard Business Review, CEOs should focus on five questions. Questions to Obtain an Overview The first is to ask how broad the [...]

2017-12-08T19:59:25-05:00

HOW TO FOSTER ENGAGEMENT FROM INTROVERTS IN YOUR WORKPLACE

Introverts are often observant and insightful, but extroverts tend to shine more radiantly because of their tendency to engage directly with people. If you’re chairing a meeting or involved in an intense team discussion, you’re more likely to hear from extroverts, who talk easily and gregariously. Introverts, who are quiet and tend to feel uncomfortable in large groups, may shrink from comment and engagement in these settings. But, don’t rule introverts out because you don’t see them engage in group settings. Introverts can be very valuable in business. They tend to listen carefully and think about what’s being said. This enables them [...]

2018-01-15T00:03:06-05:00

WORKING REMOTELY: THE CURRENT SCORECARD

Remote work has become more and more common in U.S. businesses. Currently, 25% of all U.S. employees work remotely, and it is routinely cited as a perk more employees would like, at least some of the time. Recently, however, IBM moved to decrease its remote workforce. The announcement applied to its nearly 3,000-member marketing department, who were told to re-deploy to one of several physical locations. Those who choose not to work on-site in one of the offices will be let go. Similar moves have taken place in other departments.The move attracted attention in the tech-focused press such as Fast Company in part [...]

2017-12-09T01:55:10-05:00

COMMUNICATION STRATEGIES THAT WORK IN A DIGITAL WORKPLACE

Effectively communicating in the office is more than just firing off a few emails or picking up the telephone. There's a degree of strategy that needs to accompany communication in the workplace. It's about intently listening to others while engaging with them on a level that allows everyone to relate. It's also about being direct and clear about the message being conveyed so as to ensure that it is entirely understood. The Importance of Effective Communication in the Workplace Productive communication in the workplace is important on numerous levels. It's involved in creating products, delivering services, engaging employees, satisfying customer needs, [...]

2018-01-29T05:42:11-05:00

ARE MEETINGS WORTH IT?

Are meetings where ideas go to die? If your meetings have let you down, you're not alone. Employees often resent meetings: a study by the American Psychological Association showed that people "who tend to be highly task and goal oriented were most negatively affected by meetings." It is true that sometimes we need to meet: not all decisions are easy to make over other methods of communication. If meetings are a necessity for an organization, how can you make them less painful and more productive?Send Out Information Before the MeetingPreparation is key for most important actions in life, so why would you [...]

2024-03-27T11:00:23-04:00

HOW TO MAKE SURE YOU’RE NOT PERCEIVED AS HAVING FAVORITES ON A TEAM

Managers need to be perceived as not having favorites in the workplace. It’s a key part of business leadership. If your methods are viewed as favoritism, that perception can erode morale and trust on your team and negatively impact productivity.Of course, the more crucial part is not having favorites among your team. Frankly, that can be difficult to pull off entirely. Whether it’s because of similar interests or one person’s stellar performance, it’s human nature to like some people more than others or to see some people as better for key roles than others. The goal is establishing an environment where no one is [...]

2017-12-09T03:15:48-05:00

FINDING THE RIGHT TIME TRACKING SOFTWARE FOR YOUR VIRTUAL TEAM

You’ve stacked your virtual team with competent, reliable individuals. You’ve designed your team’s core values. The machine has been built, now how do we get it to start churning? Equipping your team with the proper technology and collaborative platforms could make or break your virtual team. Slow or distracting systems mean workflow and productivity will suffer. At the same time, if you’re unable to compare your team’s progress and outcomes with the time it takes them to complete their tasks, you will not be able to measure or assess outcomes and outputs. Forbes contributor, Michael Batalha, founder and CEO of [...]

2017-12-09T03:26:36-05:00

FOUR WAYS YOUR VIRTUAL TEAM CAN BENEFIT FROM A TEAM COACH

Think of it as a long-distance relationship. You’ve been apart for months since your last visit. You’ve each settled into your own routine, established your own strategy and procedure to overcome the distance, and worst of all, become comfortable with your own bad habits. And, as in any long-distance relationship, when disagreements or full-blown conference call fights erupt, both parties must decide what they’ll do to keep the spark alive. Without a mutual agreement that this thing is worth the hard work, the long-distance relationship can just crumble under misunderstandings, accusations, snarky emails and misappropriated blame. A virtual company [...]

2017-12-09T03:36:40-05:00

MOBILITY’S GROWING INFLUENCE ON THE HOSPITALITY INDUSTRY

More and more, hoteliers are removing end-of- life PBX systems and legacy servers to implement more advanced cloud-based Unified Communications (UC) solutions that enhance the overall guest experience and embrace the full benefits of mobility.According to Hospitality Technology’s 2016 Lodging Technology Study, more than 54% of hoteliers planned to spend more on payment security, guest room technology, bandwidth, and mobile engagement in order to meet and/or exceed expectations for increased connectivity and mobility. Mobility trends are stretching further beyond the guest experience, with cloud-based UC solutions becoming the backbone of many modern day hotel operations.A growing number of hotel technology systems are [...]

2024-03-27T08:54:43-04:00

STOP GIVING COLLABORATION A BAD RAP

A growing number of articles are addressing the downsides of today’s culture of collaboration. Common symptoms are unproductive meetings and individual work groups driving a proliferation of apps as some of the main causes of the “collaboration overload.” Knowledge workers are being hit especially hard.A recent piece from the Harvard Business Review proposes that this phenomenon, making collaboration more burdensome than beneficial, is a symptom of a more deeply rooted organizational problem. It identifies organizational complexity and a “collaboration for collaboration’s sake” culture as the underlying issues.Pinpointing the larger issues within your organization is a big task and not one [...]

2024-03-27T08:58:48-04:00

WHY ARTIFICAL INTELLIGENCE WON’T HARM YOUR JOB ANYTIME SOON

The rise of artificial intelligence (AI) is upon us. Everything from appliances like Siri, Alexa, and other voice recognition-driven systems to robots to credit card fraud detection is powered by AI. In fact, technology news indicates that the number of applications and platforms using AI is likely to grow exponentially in the near future. Wired reports that major technology companies, including Google, Apple, Microsoft, and IBM are opening their AI systems to app developers. Apple refers to this as a “democratization” of AI. As Wired points out, though, it is at least as much about business strategy. A successful app using a company’s [...]

2017-12-09T14:28:09-05:00

HOW THE ‘INTERNET OF THINGS’ WILL BE IMPACTING YOUR COMPANY

The Internet of Things (IoT) has become nearly omnipresent, as the billions of connected devices become an increasingly prevalent part of our everyday work and personal lives. As the network of objects equipped with sensors, software and connectivity grows, so do questions about security and ethical use. The question remains for business leadership concerned with the state of IoT: issues currently and ahead. Network Issues Abound In 2013, there were approximately 9.9 million objects in the IoT. That number has skyrocketed. Gartner predicts the IoT will total 20 billion connected devices by 2020, with Verizon estimating 5.4 billion B2B IoT connections by then. The [...]

2017-12-09T15:26:33-05:00

HOW TO INTEGRATE OLDER WORKERS INTO YOUR TECH SAVVY COMPANY

The technology industry is very much associated with young people. Corporate wunderkinds Steve Jobs and Mark Zuckerberg were quite young when they were working in the iconic garage where Apple was started and greeting Facebook investors in a hoodie. Many engaged in the tech industry are young, having grown up surrounded by technology. Many tech people exhibit a very strong personal bias preference towards youth, and equating it with intelligence and talent. Zuckerberg, after all, told an audience at Stanford University 10 years ago that young people were much smarter than older people. However, there is definitely a place in the tech world [...]

2017-12-09T15:32:05-05:00

HOW WEARABLE DEVICES AIM TO BRING HUMAN CONNECTION TO REMOTE WORK TEAMS

CEOs, company managers, and directors can often feel they’ve lost control or insight into their employees work habits and preferences. If the company is instituting new policies or trying out new company culture-building techniques but cannot see the real-time advantages of these investments, it could be a waste of time and money.To make up for the human contact lost by going virtual, CEOs now have the option to receive regular and constant feedback from their employees. By adorning a virtual team with wearable devices and badges, like the Humanyze  badge or Virgin Pulse device, employers and managers can monitor outputs, physical activity, tension, ease, [...]

2024-03-27T08:57:58-04:00

HOW BEST TO MANAGE RESISTANCE TO CHANGE

Change is increasingly necessary as organizations must adapt to new market forces, globalization, and new processes, including those stemming from the digital, robotics, and artificial intelligence worlds. "Change management" refers to the overseeing of the transition from a company’s current organization and processes to the desired ones. While change is all around us, the majority of change efforts — from 50% to 75% — fail. As a recent Harvard Business Review points out, the causes of failure are: not identifying which changes need to be made, or what objectives need to be met to get there. Those are relatively easy to fix. [...]

2017-12-09T15:58:13-05:00

COLLABORATION TRENDS AND THE FUTURE OF THE DIGITAL WORKPLACE

Collaboration is good business. Wired quotes a study by Aberdeen Next-Generation Communications observing that companies who prioritize collaboration increased their performance substantially over companies that did not. Moreover, Wired argues that collaboration, in addition to being a good team performance strategy, makes good practices visible, further driving performance. It is, therefore, an optimal business strategy.Trends in CollaborationSo collaboration as a method is here to stay in the workplace. There are four key trends.The first is technology news: Technologies abound that enable sharing and networking.The second is demographics: Millennials, who are tremendous users of digital, will make up 75% of the workforce by 2025. Generation Z, coming [...]

2024-03-27T08:57:11-04:00

SECRETS TO SUCCESSFUL COLLABORATION

“At the core of most successful organizations are people who work well together,” Adrienne Sanders writes in Stanford Business. “Happy collaborators are typically more productive and are less apt to look elsewhere for employment. But what are the circumstances that lead people to want to team up over and over again?” New research by Stanford’s Daniel McFarland suggests that the reasons people continue to collaborate with others in their professional networks are quite different from the motives that led them to begin those relationships in the first place. “Relationships, including professional partnerships, often begin because two (or more) individuals who work [...]

2017-12-09T16:20:50-05:00

HOW TO RETAIN MEN AND WOMEN EQUALLY

For the last four decades, gender disparities have been a focus of the U.S. workplace. Pay and promotion of women often lag behind that of men. Salaries and child-care responsibilities are often cited as the most obvious reasons. The solution advanced is higher pay for women and more flexible child care arrangements. The digital workplace has only made these differences clearer. It is increasingly obvious that this pattern exists for multiple reasons, and that the reasons may vary by position and industry, to name just two variables. More granular information is needed to explore the reason for gender disparity [...]

2017-12-09T16:36:29-05:00

HOW GENERATION Z IS CHANGING THE DIGITAL WORKPLACE

The Millennials have been the coming generation for a while. But the cohort that follows them, Generation Z, are either on the entry rungs of job ladders or about to get there. Generation Z is the generation born between 1995 and the early 2000s, while, of course, the Millennial generation precedes them. Right now, at 79 million strong, Generation Z makes up more than one-quarter of the U.S. population, the largest single cohort. By 2020, though, they are expected to constitute one-third of the total U.S. population. Because of these numbers, knowing their characteristics is an important part of leadership. They are [...]

2017-12-09T16:54:57-05:00

THERE ARE MARKETING HINTS IN PICTURES SHARED ON SOCIAL MEDIA

Advertisers target consumer computer searches and purchasing activity so that ads can be matched to them. That is why, if you’ve shopped for anything from shoes to kayaking gear recently, images of shoes or kayaks miraculously show up on your computer. Mining Social Media Accounts Technology news indicates that searches and buying activity are not the only things being mined on the web. Fast Company recently cited a Canadian company, Cluep, as a firm that actively mines social media accounts for image recognition in an attempt to find products, brands, and activities that will help their clients. Example? Under Armour, the [...]

2017-12-09T17:09:26-05:00

FIVE ESSENTIAL LEADERSHIP TASKS

According to the Wall Street Journal, management is responsible for motivating, communicating with, and developing their employees, in addition to setting goals, organizing, and measuring progress. These tasks were delineated by management guru Peter Drucker many years ago.The first three can take some doing. Not all managers are clear on how to motivate, communicate, and develop. These three tasks sometimes take a business strategy back seat to tasks more likely to directly result in revenues or profits. But leadership depends on them. Fortune has a list of five important leadership tasks that can increase motivation, communication, and development. Here’s what they are.No. 1: [...]

2024-03-27T09:04:32-04:00

WHAT THE DIGITAL WORKPLACE CAN LEARN FROM THE HUGE RANSOMWARE ATTACK

The WannaCry malware attack that crippled computers around the world in mid-May 2017 could have been much worse if not for the quick-thinking actions of a 22-year-old British cyber protector. His actions are a bright light on an incident that caused costly damage to companies and individuals who rely on a digital workplace. It’s also a happy ending to May’s huge ransomware attack – a serendipitous end. WannaCry Dominates Technology News The attack began by exploiting software leaked by the U.S. National Security Agency. The ransomware spread rapidly to 150 countries and major companies such as FedEx and Nissan. The [...]

2017-12-09T18:18:01-05:00